Save my name, email, and website in this browser for the next time I comment. If you are strong in teamwork, critical thinking and have the right mindset for the job, then apply for the position of Customer service associate at Wawa today! Happy Veterans Day from your friends at Wawa! Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. Additional pay could include bonus, stock, commission, profit sharing or tips. If necessary, stop the fuel pump. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . Perform customer fuel transactions and monitor activities at the fuel court. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. There are 478,210 open job vacancies in the US. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . The estimated additional pay is $2 per hour. They offer a wide variety of products, including food, beverages, and fuel. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Help make it more accurate by adding yours. If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. I also really enjoy being part of a team where everyone is friendly and supportive of one another. Prepare all made to order food and/or beverages according to recipe or customer specifications. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Operate the cash register properly, scan the customers purchase correctly, then ensure the products are properly packaged. The three As are for when you mess up?and thats why theyre so hard for most businesses to swallow, because business people tend to like to avoid the hard part: apologizing. Your email address will not be published. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. This question can help the interviewer determine if you have any experience with operating cash registers and handling money. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Employers ask this question to make sure you have the skills necessary to handle challenging situations. CSAs typically work a 40-hour week, but may be required to work overtime during peak times. Ensure coffee thermals are filled and working properly. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Complete other tasks as assigned by store management. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Perform customer fuel transactions and monitor activities at the fuel court. Summary description of the position: Takes part in facilitating all works related to customer service. Store 565 - Waldorf, MD 20603. As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. Find the best jobs in the US, apply in 1 click and get a job today! Resolving phone, walk-in, mail, fax, and email customer inquiries. Your input helps Glassdoor refine our pay estimates over time. Department: Store Operations. Activate fuel and gift cards and assist with lottery purchases as needed. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. www.wawa.com/careers #jointheflock #internships2023. Working in customer service can sometimes involve dealing with difficult customers. Find the best jobs in the US, apply in 1 click and get a job today! Job Title: Customer Service Associate. Join us or tag a friend to apply! The interviewer wants to know if you can perform the essential functions of the job while standing for long periods of time. Customer Service Associate Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job . It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. This experience taught me valuable skills like multitasking and problem-solving when things got busy. Stop fuel pumps if necessary. Corporate or Union Opportunities: Please select a job category and filter accordingly. You can update your choices at any time in your settings. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. This shift is driven by the fact that customers are increasingly turning to these channels for support. Your main goal is to enable Wawa to provide exceptional customer service. Stop fuel pumps if necessary. Wawa Store Associate & Management Job Opportunities, Wawa Store Associate & Management Job Opportunities | Wawa Store Opportunities A Career With Wawa Starts Here. Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! Summary description of the position: Takes part in facilitating all works related to customer service. Check expiration codes, face and inspect all items. Your input helps Glassdoor refine our pay estimates over time. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. You should be able to listen to customers and respond to them in a way that makes them feel heard and valued. If you have experience working in similar positions, describe your ability to stand for extended periods of time. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,269 per year. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Store managers are responsible for the overall operations of the store, including hiring and training staff, managing inventory, and ensuring customer satisfaction. Department: Store Operations. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. What Does an Immigration Case Manager Do? This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. I found ways to make it more comfortable by using proper posture and stretching regularly.. Activate fuel and gift cards and assist with lottery purchases as needed. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Ensure coffee thermals are filled and working properly. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Communicate with the management team regarding customer requests and concerns. The estimated base pay is $35,763 per year. Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. Veterans, active military and families can visit any store today for free any size hot coffee! Previous customer service experience is preferred, but not required. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Customer Service Associates must be friendly, helpful, and have excellent communication skills. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Complete other tasks as assigned by store management. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Wawa, Inc. STR05365 - Loxahatchee, FL 33470. The search is on! We are not an agent or representative of any employer. You can also receive alerts via instant message. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Prepare all made to order food and/or beverages according to recipe or customer specifications. Then you may be a perfect addition to the Wawa team. Required fields are marked *. Learn more about Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Find out what skills and jobs are in high demand. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. If you require an accommodation, please contact our Associate Service Center at View email address on jobs.institutedata.com or View phone number on jobs.institutedata.com. Pull expired items, document and discard. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. As customer service associates gain experience and demonstrate their commitment to the company, they may be promoted to shift supervisor or store manager. I think my outgoing personality would fit well here.. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. This job was posted on Mon Jan 09 2023 and expired on Mon Jan 30 2023. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. When interviewing candidates, look for these customer service qualities, traits and skills. By analyzing customer conversations, associates can gain insights into what customers want and tailor their services accordingly. Then, I offered to remake his meal for free. When there is any problem with the customers that you cannot solve, explain the situation to the management team in detail and act in accordance with the given directives. How To Become an Adventure Therapist: Step-by-Step Guide. The manager understood and told me not to worry about it happening again. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Stop fuel pumps if necessary. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Job Description. If there is any contamination, carefully clean these areas. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Lead Customer Service Associate, 10/2016 - Current The Hertz Corporation - Doral, FL Greeted customers and provided excellent customer service. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. Your job seeking activity is only visible to you. Institute for Human Resource Professionals (IHRP). Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). Ensure the proper execution of assigned foodservice and beverage programs and procedures. If you require an accommodation, please contact our Associate Service. Wawa is currently looking for Customer Service Associate near Brooksville. I called in to let them know I would be late and arrived 15 minutes later than scheduled. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. See Lead Customer Service Associate Salaries at other companies. Additional pay could include bonus, stock, commission, profit sharing or tips. I had overslept and rushed to get ready. Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Wawa. Department: Store Operations. Visit the Career Advice Hub to see tips on interviewing and resume writing. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Location: Field. Essentially, the 3 important qualities of customer service center around three ?p?s: professionalism, patience, and a ?people-first? Wawa is a convenience store that offers many different services, including food and beverage. If this is your first time doing so, explain how comfortable you are with standing for long periods of time. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. We thank our Associates for being a part of our journey in the.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Complete other tasks as assigned by store management. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Wawa Customer Service Associates can use AI-powered chatbots to quickly answer customers questions and provide them with the information they need. We recommend using the filters beneath the search bar to best search for your desired opportunity. Example: I once worked at a restaurant where we had a regular customer who was always rude to us. Posted: January 25, 2023. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Unlawful discrimination will not be a factor in any employment decision. Get a free, personalized salary estimate based on today's job market. Check expiration codes, face and inspect all items. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Location: Field. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Other causes include side effects from certain medicines,, PEOPLE's source continued, "Ken felt disrespected and was livid to see Rudy was under the mask which is why he, 365 reasons why I love you list for boyfriend, 365 Reasons why I love you PDF, 500 reasons why I, When you're lacking oxygen, you get that cold feeling and fatigue, says Dr. Morgan. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Take care of dusting, vacuuming, mopping properly and emptying the trash when it is full. We are not officially endorsed by nor affiliated with Wawa., Inc.Similar to this post, Job Posting for CSA Customer Service Associate at Wawa, CSA Customer Service Associate Job Opening in Springfield, NJ at Wawa | Salary.com Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Check expiration codes, face and inspect all items. Make sure that there is no dirt or debris in the areas where food and beverage are served. Maintain proper cash levels in register drawer and change machines. Although customer service varies from customer to customer, as long as youre following these guidelines, youre on the right track. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Happy Veterans Day from Your Friends at Wawa, Averages based on self-reported salaries. For Technical Issues please email: [emailprotected] . Location: Field. Complete other tasks as assigned by store management. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills.
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